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Where to a go for user help?

Have been using the CatScan tool. Last day or so the results are out of date or simple not correct (or at least incomplete). Who do I ask about the status of the database update? --Traveler100 (talk) 07:09, 19 November 2016 (UTC)

Which CatScan tool are you using? Generally the maintainer list for given tool can be found at where NAME_OF_TOOL is taken from the URL of the tool that you are interested in (e.g. to find the maintainers of --BryanDavis (talk) 22:20, 19 November 2016 (UTC)

tools login

There is no login link at So if you've got a login and have already set up an SSH key but you're not logged in to toolsadmin, there's no obvious way to create a new tool - clicking the 'Create a new tool' link results in HTTP 403. It'd be nice if either there was a login link, or /tools/create redirected to a login screen if you're not logged in. GoldenRing (talk) 08:11, 4 October 2017 (UTC)

Thanks for the bug report. I have created phab:T177407 to track this problem. --BryanDavis (talk) 15:21, 4 October 2017 (UTC)

Possible typo

I was led to this page from; the page displays a possible grammatical error, highlighted in bold below:

Wikimedia requires notification of when leaving the Foundation's sphere of influence.

The word of seems unnecessary here.--NibKing (talk) 04:48, 6 September 2018 (UTC)

@Dispenser: FYI ^. Quiddity (talk) 18:21, 6 September 2018 (UTC)

Planned changes to organization of Toolforge Portal

There are some planned changes for the Toolforge Portal. Some elements of this page may change as information is added and reorganized.— Preceding unsigned comment added by SRodlund (talkcontribs) 01:02, 14 May 2019 {UTC)

unable to login

I am currently unable to login using putty, as well as winscp from one ISP. But I am able to login using other ISP without any issues. The problematic ISP's IP range is blocked on enwiki on vandalism, but not mrwiki. Any idea why is this happening? I login on —usernamekiran (talk) 16:36, 8 September 2022 (UTC)

Addendum: If I visit my tool's web-service link I am getting "The connection has timed out" error from problematic ISP. From the good ISP, the link/page is opening properly: "No webservice. The URL you have requested,, is not currently serviced." —usernamekiran (talk) 17:10, 8 September 2022 (UTC)

IP range blocks on wikis should not have any effect on connecting to Toolforge bastions or hosted tools.
Both ssh and https not working from the same ISP, but things working from another ISP you have access to sounds like an ISP specific connectivity problem. There are instructions on Reporting a connectivity issue which might help you gather enough information for a Network engineer to figure out what is going on. -- BryanDavis (talk) 17:19, 8 September 2022 (UTC)
Thanks Bryan. I will look into it. I just realised that xtools as well, is not loading from the problematic ISP. —usernamekiran (talk) 14:09, 12 September 2022 (UTC)