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SRE/Service Operations/About

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SRE Service Operations

Service Operations (aka "serviceops") is a subteam of the Wikimedia Foundations's SRE team. The Service Operations team takes care of public and “user-visible” services alongside Technology and Product teams. This means, for example, our MediaWiki platform, but also the newer (micro)services that comprise our stack. The team is responsible for our new service infrastructure in production based on Kubernetes, plus a subset of the caching and storage service - memcached and redis. It also attends to the infrastructure of the supporting services and its components that we rely upon (think GitLab, Phabricator, mailing list systems, OTRS, etc…). Further we coordinate the efforts around the implementation of Service Level Objectives within the foundation.