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Wikimedia Cloud Services team/Clinic duties

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Revision as of 18:34, 22 December 2020 by imported>Nskaggs (Use anchor link for cumin master)
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The WMCS team practices a clinic duty rotation that runs from one weekly team meeting to the next. Each team member takes a turn sequentially performing these duties. Clinic Duty runs from one weekly meeting to the next. Your shift begins after the weekly meeting, and ends with the next.

Start of clinic duty

🦄 of the week duties

Phabricator

Monitoring

cloud-cumin-01:~$ sudo cumin --force --timeout 500 -o json  "A:all" "/usr/local/lib/nagios/plugins/check_puppetrun -w 3600 -c 86400" | grep "Failed to apply catalog"
cloud-cumin-01:~$ sudo cumin --force --timeout 500 -o json  "A:all" "/usr/local/lib/nagios/plugins/check_puppetrun -w 3600 -c 86400" | grep  -i unknown

Community

IRC

  • #wikimedia-cloud connect monitoring
    • Respond to help requests
    • Watch for pings to other team members and intercept if appropriate
    • Watch for pings to !help
    • Call people out for poor behavior in the channel
    • Praise people for helping constructively

Requests

Maintenance tasks (probably not all weeks)

End of clinic duty

  • Summarize work reported by the team on the weekly meeting etherpad and add summary to:
    • Add outgoing updates to weekly SRE meeting document (put important notes in bold)
    • Nicholas will also copy this summary to the weekly Tech Managers meeting notes