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Incident response/Lightweight report template
This is the template for a lightweight incident report.
document status: draft
What happened? Write one paragraph or at most two, including UTC timestamps for key events like the start and end of the outage. Briefly assess the impact: for user-facing outages, estimate how many queries were lost, how many users were affected, or which populations (editors? readers? particular geographies?), etc.
Avoid assuming deep knowledge of the systems here -- but if the incident is too complex to sum up in a couple of paragraphs, this lightweight format may be a bad fit.
Create a list of action items that will help prevent this from happening again as much as possible. Link to or create a Phabricator task for every step.
- To do #1 (TODO: Create task)
- To do #2 (TODO: Create task)
TODO: Add the #Sustainability (Incident Followup) Phabricator tag to these tasks.