You are browsing a read-only backup copy of Wikitech. The live site can be found at wikitech.wikimedia.org

Help:IRC: Difference between revisions

From Wikitech-static
Jump to navigation Jump to search
imported>Quiddity
(link metawiki page on IRC, add details about CoC and social norms)
imported>Quiddity
Line 1: Line 1:
{{DocumentationPage}}
[https://en.wikipedia.org/wiki/Wikipedia:IRC IRC] is the preferred discussion platform for [[Wikimedia Cloud Services]].
Cloud Services currently uses the IRC network to conduct discussions and is the main platform for help/requests. The channel is located on the Freenode network and the channel is called {{irc|wikimedia-cloud}}. See [[m:IRC]] for more general details.


== Things you can do there ==
The main channel is called {{irc|wikimedia-cloud}} and it's hosted on the [https://freenode.net/ freenode] network (all discussions are publicly [http://bots.wmflabs.org/~wm-bot/logs/%23wikimedia-cloud/ logged]).
It is a help channel, so you can just ask anything related to the Cloud Services. The occasional off-topic about real life/events at Wikimedia is okay.


Example of what you can do in there:
For general information about IRC usage in other Wikimedia projects, see  [[m:IRC]].
# Ask for help about Cloud Services.
 
# Request attention for a Cloud Services bug filed in Phabricator.
== Code of Conduct ==
# Ask for access a specific project.
 
By participating in the IRC channel you agree to adhere to the following:
 
* [[mw:Code of Conduct|Code of Conduct for Wikimedia technical spaces]]
* [[mw:Wikimedia Technical Engagement/Team Social Norms|Technical Engagement Social Norms]]
 
== What to do there ==
 
{{irc|wikimedia-cloud}} is a help channel for anything related to services provided by Wikimedia Cloud Services.
 
Things you can do there:
 
# Ask for help about the provided services (Toolforge, Cloud VPS, Data Services, etc.)
# Request attention for a bug filed in Phabricator
# Ask for access to a specific project
 
The occasional off-topic discussion about real life and events at Wikimedia is permitted in moderate quantities.
 
== Forbidden behavior ==
 
Additionally, there are certain rules we strictly enforce to create a healthy discussion environment:


== Things you cannot do there ==
Like all other IRC channels, you can talk in real time with others in the channel. Some basic rules that people should follow and adhere to:
# No spamming/advertising
# No spamming/advertising
# No shouting (i.e. Using all capital letters for every word).
# No shouting (i.e. using all capital letters for every word)
# Use a pastebin for code snippets longer than 2-3 lines.
# No pasting code snippets longer than 2-3 lines (use a [https://phabricator.wikimedia.org/paste/ pastebin] for that)
 
People who are persistently disruptive may be temporarily or permanently banned from the channel.
 
You should also avoid publishing any kind of potentially personal information on the channel as it is publicly logged and viewable by all. If absolutely needed, feel free to send a private message to your recipient.
 
== Accessing the channel ==
 
The channel is open to anyone so first make sure you can [https://freenode.net/kb/answer/chat connect to Freenode] using an [https://en.wikipedia.org/wiki/Internet_Relay_Chat#Client_software IRC client] or via Freenode's [https://webchat.freenode.net/?channels=#wikimedia-cloud webchat].
 
Once connected just type <code>/join #wikimedia-cloud</code> and that should be it!
 
== Status updates ==


People who are persistently disruptive may be temporarily or permanently banned from the channel. See the [[mw:Code of Conduct]] for more details. See also our [[mw:Wikimedia Technical Engagement/Team Social Norms|Team Social Norms]] that we try to encourage.
You can access the {{irc|wikimedia-cloud-feed}} channel if you want to know about:
* Updates to Phabricator tasks
* Updates to change requests in Gerrit
* Infrastructure alerts


You should avoid publishing any kind of potentially personal information on the channel as it is publicly logged and viewable by all. If absolutely needed, feel free to send a private message to your recipient.
In this channel, you will find various [[m:IRC/Bots|bots]] relaying that type of information (wikibugs, icinga-wm, shinken-wm, and stashbot).


== Getting into the channel ==
== Additional information ==
Anyone can just enter the channel, usually through any IRC client or via Freenode's [https://webchat.freenode.net/?channels=#wikimedia-cloud webchat].


== External links ==
* [http://bots.wmflabs.org/~wm-bot/logs/%23wikimedia-cloud/ Public logs of the channel]
* [http://bots.wmflabs.org/~wm-bot/logs/%23wikimedia-cloud/ Public logs of the channel]
* [[Wikimedia Cloud Services]]
* [[Portal:Toolforge|Toolforge documentation]]
* [[Portal:Cloud_VPS|Cloud VPS documentation]]
* [[Portal:Data_Services|Data Services documentation]]
* [[Help:Contents|List of all documentation pages]]

Revision as of 22:33, 21 February 2019

IRC is the preferred discussion platform for Wikimedia Cloud Services.

The main channel is called #wikimedia-cloud connect and it's hosted on the freenode network (all discussions are publicly logged).

For general information about IRC usage in other Wikimedia projects, see m:IRC.

Code of Conduct

By participating in the IRC channel you agree to adhere to the following:

What to do there

#wikimedia-cloud connect is a help channel for anything related to services provided by Wikimedia Cloud Services.

Things you can do there:

  1. Ask for help about the provided services (Toolforge, Cloud VPS, Data Services, etc.)
  2. Request attention for a bug filed in Phabricator
  3. Ask for access to a specific project

The occasional off-topic discussion about real life and events at Wikimedia is permitted in moderate quantities.

Forbidden behavior

Additionally, there are certain rules we strictly enforce to create a healthy discussion environment:

  1. No spamming/advertising
  2. No shouting (i.e. using all capital letters for every word)
  3. No pasting code snippets longer than 2-3 lines (use a pastebin for that)

People who are persistently disruptive may be temporarily or permanently banned from the channel.

You should also avoid publishing any kind of potentially personal information on the channel as it is publicly logged and viewable by all. If absolutely needed, feel free to send a private message to your recipient.

Accessing the channel

The channel is open to anyone so first make sure you can connect to Freenode using an IRC client or via Freenode's webchat.

Once connected just type /join #wikimedia-cloud and that should be it!

Status updates

You can access the #wikimedia-cloud-feed connect channel if you want to know about:

  • Updates to Phabricator tasks
  • Updates to change requests in Gerrit
  • Infrastructure alerts

In this channel, you will find various bots relaying that type of information (wikibugs, icinga-wm, shinken-wm, and stashbot).

Additional information