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== Communication and support ==
<noinclude>{{Toolforge nav}}
</noinclude>== Communication and support ==


We communicate and provide support through several primary channels. Please reach out with questions and to join the conversation.
Support and administration of the WMCS resources is provided by the [[Mw:Wikimedia Cloud Services team|Wikimedia Foundation Cloud Services team]] and [[wmf:Volunteer_opportunities|Wikimedia movement volunteers]]. Please reach out with questions and join the conversation:


{| class="wikitable sortable"
{{ContentGrid
|+Communicate with us
|content=
!
{{Colored box
!Connect
|title = Discuss and receive general support
!Best for
|content = * Chat in real time in the [[Help:IRC|IRC channel]] {{Irc|wikimedia-cloud}}, the bridged [https://t.me/wmcloudirc Telegram channel], or the bridged [https://chat.wmcloud.org/wikimedia/channels/wikimedia-cloud Mattermost channel]
|-
* Discuss via email after you subscribed to the [[mail:cloud|cloud@]] [[meta:Special:MyLanguage/Mailing lists|mailing list]]
| Phabricator Workboard
}}
|[[phab:project/profile/832/|#Cloud-Services]]
{{Colored box
|Task tracking and bug reporting
|title = Receive mail announcements about critical changes
|-
|content = Subscribe to the [[mail:cloud-announce|cloud-announce@]] [[meta:Special:MyLanguage/Mailing lists|mailing list]] (all messages are also mirrored to the cloud@ list)
|[[Help:IRC|IRC Channel]]
}}
|{{Irc|wikimedia-cloud}}
{{Colored box
|General discussion and support
|title = Track work tasks and [[mw:Special:MyLanguage/How to report a bug|report bugs]]
|-
|content = Use the [[mw:Special:MyLanguage/Phabricator|Phabricator]] workboard [[phab:project/profile/832/|#Cloud-Services]] for bug reports and feature requests about the Cloud VPS infrastructure itself
|Mailing List
}}
|[[mail:cloud|cloud@]]
{{Colored box
|Information about ongoing initiatives, general discussion and support
|title = Learn about major near-term plans
|-
|content = Read the [[News]] wiki page
|Announcement emails
}}
|[[mail:cloud-announce|cloud-announce@]]
{{Colored box
|Information about critical changes (all messages mirrored to cloud@)
|title = Read news and stories about Wikimedia Cloud Services
|-
|content = Read the [[phab:phame/blog/view/5/|Cloud Services Blog]] (for the broader Wikimedia movement, see the [https://techblog.wikimedia.org/ Wikimedia Technical Blog])
|News wiki page
}}
|[[News]]
}}
|Information about major near-term plans
|-
|Blog
|[[phab:phame/blog/view/5/|Clouds & Unicorns]]
|Learning more details about some of our work
|}


[[Category:Documentation]]
[[Category:Documentation]]

Revision as of 00:40, 14 March 2022

Communication and support

Support and administration of the WMCS resources is provided by the Wikimedia Foundation Cloud Services team and Wikimedia movement volunteers. Please reach out with questions and join the conversation:

Discuss and receive general support
Receive mail announcements about critical changes
Subscribe to the cloud-announce@ mailing list (all messages are also mirrored to the cloud@ list)
Track work tasks and report bugs
Use the Phabricator workboard #Cloud-Services for bug reports and feature requests about the Cloud VPS infrastructure itself
Learn about major near-term plans
Read the News wiki page
Read news and stories about Wikimedia Cloud Services
Read the Cloud Services Blog (for the broader Wikimedia movement, see the Wikimedia Technical Blog)